Element 2: Building Organizational Support and Capacity for Monitoring

Building organizational support and capacity for monitoring is critical to the quality and consistency that is required to achieve the goals of workforce systems.

Having a sufficient number of trained monitors and working in accordance with clearly-defined policies and procedures is important, so that staff can engage in work that identifies issues, investigates their conditions and causes, and problem-solves to develop resolutions.

In addition, support and staff development are necessary to ensure monitoring staff receive proper on-boarding and opportunities to grow their skills and knowledge in their discipline.